If you wish to have access to our support zone please use Micro-Box software.

MicroAge Basics Launches New Online Support System. MicroAge Basics, operated by Bluewater Office Equipment Ltd in Goderich, Ontario, Canada is excited to provide a new way for our existing and prospective customers to communicate with us. By using this site, you are accepting cookies to store user state and login information. Simply enter your email address below and we will send you an email that will allow you to reset your login.

In order to streamline support requests and better serve you, we utilize a support ticket system. Every support request is assigned a unique ticket number which you can use to track the progress and responses online. For your reference we provide complete archives and history of all your support requests. A valid email address is required. We provide archives and history of all your support requests complete with responses.

Please login to access the full knowledgebase. Welcome to the Microdea Support Help Centre! Help, I have a question, incident or new service request. Why do I need to verify my ticket request every time? Understanding Synergize Storage Profiles.

Please choose an issue -. Submit your issue and download Bomgar. Secure Remote Software for the Service Desk.